1) What kind of service do you need?

Before looking for an agency, you need to know what type of service you need. Some agencies offer companionship while others provide more medical support such as medication management or nursing care. When speaking with a local health care service, find out what services they offer and determine which one is best for you or your loved one.

2) What is the cost?

This is always an important question to ask, as home health care agencies do not come cheap. Costs can vary depending on the type of service provided, so it's important to get a few estimates before choosing an agency.

3) What is the agencies' reputation?

One of the best ways to judge an agency is by its reputation. Ask family and friends if they have used an agency in the past and what their experience was like. You can also check online review websites to get a sense of what others think about the agency.

4) What is the agencies' licensing and certification?

Before hiring an agency, be sure to check their licensing and certification. All legitimate agencies should have both, so this is something you can easily check online.

5) What are the hours of operation?

Home health care agencies typically operate during normal business hours, but some may offer overnight or weekend care. It's important to know what hours the agency is available so that you can plan accordingly.

6) Is the agency insured and bonded?

Another thing to check before hiring an agency is insurance and bonding. This will protect you in case something happens while the patient is in the care of the agency.

7) What is the agencies' policy on vacation and sick days?

Most agencies have a policy in place for when their employees take a vacation or are sick. Be sure to ask about this before hiring an agency to avoid any surprises down the road.

8) What is the agencies' policy on termination?

Finally, it's important to know an agencies' policy on termination. This will help you understand how to terminate the service if necessary.